FAQ

FAQ

You can learn more from our frequently asked questions

To better understand our services, processes, and how we regulate gambling activities in Namibia.

The Board regulates, supervises, and monitors gambling activities to ensure compliance with national laws and to promote responsible gambling.

Any individual or business that offers or operates gambling activities, such as casinos, betting shops, and slot machine venues, must be licensed.

You must submit a completed application form, supporting documents, and applicable fees to the Gambling Board for review and approval.

Through public consultations, meetings, workshops, and formal submissions, stakeholders are encouraged to collaborate with the Board.

Visit our website and follow our official channels for news, announcements, reports, and upcoming events.

Operating without a valid licence is illegal and may lead to fines, criminal prosecution, or closure of the gambling operation.

Complaints can be submitted through our Contact Us form or in writing to the Board, along with details and any supporting evidence.

Yes. Routine and unannounced inspections are conducted to ensure compliance with regulations and to investigate reported violations.

The Board works with stakeholders to raise awareness, provide information, and enforce measures that protect vulnerable individuals.

The Trust Fund supports regulatory initiatives, education, responsible gambling programmes, and sector development.

Still have questions or need assistance?

The Gambling Board of Namibia is here to help you navigate licensing, compliance, and industry regulations.

Head office address:

132, Dr Kuaima Riruako Street, Windhoek West, Windhoek, Namibia

Call for help:

+264 (0)83 724 0000
+264 (0)83 724 0001

Mail for information:

info@gbn.com.na

    Subscribe to our newsletter

    Sign up to receive latest news, updates, promotions, and special offers delivered directly to your inbox.
    No, thanks